I will automate missed hvac leads with response time tracking


About this gig
A customer submits a repair request at 9 PM. Nobody sees it. They call another HVAC company.
I build an after-hours lead routing workflow that makes sure every new enquiry has an owner, a deadline, and a visible status.
WHAT YOU GET
- Captures enquiries from one source (web form or webhook)
- Validates fields and cleans phone numbers
- Flags duplicate submissions
- Saves leads to Google Sheets (or one supported CRM in higher packages)
- Marks urgent and after-hours leads
- Alerts the on-call person by email or Telegram
- Reminds staff, then escalates to the owner if status is still New
- Error alerts if the workflow fails
- Tested with sample data, plus handover notes
- crm automation
- field service
- n8n workflow
WHY IT HELPS
Fewer forgotten enquiries, clearer responsibility, and a record of what needs action.
HOW IT WORKS
1. You share your lead source, staff roles, hours and response rules.
2. I map the flow and confirm scope.
3. I build and test it with fake data.
4. You review it, then I hand over documentation.
Not included: voice calls, bulk messaging, or full dispatch software. Message me before ordering so I can confirm your setup fits.
Get to know Stephen C
n8n API integration, Webhook and Workflow Automation Specialist
- FromUnited States
- Member sinceOct 2026
Languages
English, French
FAQ
What do you need from me?
Your lead source (form, webhook or CRM), who receives alerts, business hours with time zone, and your response-time rules. I never need passwords. We use safe credential sharing or your own test accounts.
What will I receive?
A tested n8n workflow, a lead sheet with status fields, alert and escalation rules, error alerts, and a short handover guide or video, depending on package.
Can you use my CRM?
Basic uses Google Sheets. Premium can sync one CRM that has an API or webhooks, such as HubSpot or Zoho. Message me your CRM first so I can confirm it’s supported.
Do you message my customers by WhatsApp or SMS?
Not in the base scope. Alerts go to your staff by email or Telegram. Customer messaging needs consent and platform approvals, so message me first to discuss it as a custom add-on.
How does it know my staff responded?
Staff change the lead’s Status from New in the sheet or CRM. If it stays New past your deadline, the system reminds them, then alerts the owner.
Can you fix an existing automation?
Yes, if it’s n8n-based or simple to rebuild. Message me with a description and screenshots (no credentials) and I’ll confirm scope and price before you order.

