I will voice assistant, ai phone agent

S
stevalang
S
stevalang
Stefan Angelov

Level 1

About this gig

Our AI Voice Receptionist acts as a fully trained, brand-aligned virtual front desk for your business. It answers calls instantly, understands caller intent, and delivers a smooth, professional experience from start to finish.



Intelligent Call Handling


  • Identifies caller intent in real time
  • Provides clear, concise answers about your services
  • Routes complex or specialized questions to the right team member
  • Maintains a friendly, on-brand personality at all times



Automated Appointment Booking


  • Confirms booking intent naturally
  • Collects full name, contact details, appointment type, and preferred time
  • Checks live availability in your scheduling system
  • Offers alternative time slots if needed
  • Manages waitlists when fully booked
  • Sends confirmation summaries after booking



Special Requests & Notes


  • Captures accessibility needs or custom requests
  • Adds detailed notes directly to the appointment record
  • Handles individual or group bookings



Cancellations & Rescheduling


  • Verifies existing appointments
  • Processes cancellations in real time
  • Offers immediate rescheduling options
  • Follows up on missed appointments



Professional Call Closing


  • Confirms appointment details clearly

Get to know Stefan Angelov

Stefan Angelov

AI Automation Expert, Chatbots, Voice AI, Smart Business Systems

5.0(4)

Level 1

  • FromUnited States
  • Member sinceSep 2018
  • Avg. response time4 hours
  • Last delivery1 month
  • Languages

    English, Bulgarian, Spanish
I help businesses eliminate repetitive tasks and scale smarter with custom AI automation systems. With a background in IT management and data analytics, I build intelligent solutions that work 24/7 so you don't have to. My services include: - AI voice and phone assistants for calls and bookings - Website and social media chatbots - Appointment scheduling with calendar integration - Auto-reply systems for Instagram, Facebook, and WhatsApp - Custom workflow automation and data pipelines Let's build something that saves you time and grows your business.

My Portfolio