Supporting Windows server 2008 to 2019 and server features like AD,DNS,DHCP,RDS,DFS. and also microsoft exchange versions from server 2003 to 2016 and O365 support.
Expert on backup configuration and maintenance.
Providing support for public and private cloud Hyper-V, ESXi and Azure, AWS.
Support Remote monitoring and management tools like solawings N-able, Datto RMM and connectwise automate.
Ticketing systems Autotask and Connectwise manager.