I will customer care, customer service, and email support

Pakistan

I speak Sindhi, Urdu, English
My name is Sumeet Kumar, and I have completed my BBA degree with a specialization in Supply Chain Management from IOBM University. I have actively engaged in various research projects and coursework. ...
About this Gig

Hello!

Thank you for considering my services to enhance your business's customer support experience. With over 2 years of experience in call centers for esteemed American and Pakistani companies, I am well-equipped to provide exceptional assistance to you.

Here's what I bring to the table:

  1. Store Management: I'll help you efficiently manage your store, ensuring that every customer interaction is handled with care and professionalism, ultimately enhancing their satisfaction.
  2. Email Support: Prompt and friendly responses to your customers' inquiries via email, ensuring that their questions are addressed comprehensively and in a timely manner.
  3. Refunds and Chargebacks: Assistance with the refund process and handling any chargeback inquiries, guaranteeing a smooth and hassle-free experience for your customers, thus maintaining their trust in your business.
  4. Order Fulfillment: I'll assist in ensuring that your customers receive their orders promptly, managing the fulfillment process effectively to minimize any delays or issues.
  5. Shopify Customer Support: Proficient in Shopify, I can provide expert assistance to your customers, resolving any issues they may encounter.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Urdu

Timezone:

24/7

Support software:

Salesforce

Liveagent

Intercom