I will provide expert saas technical support for apps, apis, and systems

India

I speak English

Techinal Support Engineer

Technical Support Engineer with over 6 years of experience supporting SaaS based applications and delivering reliable technical solutions. Strong expertise in hands on troubleshooting, QA, API testing...
About this Gig

I provide professional SaaS technical support and troubleshooting services backed by over 6 years of hands on experience. I specialize in resolving complex application issues, performing API testing and debugging, analyzing SQL queries, and investigating frontend problems using HTML, CSS, JavaScript, and jQuery. My approach focuses on identifying root causes and delivering reliable, long term solutions that improve system stability and user experience.


I am experienced with tools such as Postman for API testing, Zendesk and Jira for ticket management, PostHog for analytics, and Confluence for maintaining clear technical documentation.


What is offered: HTML, CS, and JS frontend pages creation based on the design. Application troubleshooting, API testing, database query analysis, frontend issue support, error investigation, performance analysis, and structured technical documentation assistance.


What is not offered: full product development, new feature building, UI design projects, or full-time dedicated employment.


Please contact me before placing an order to discuss your requirements so I can understand your issue clearly and recommend the best package for your needs.

Device:

Desktop

Laptop

Server

Other

Operating system:

Windows

Linux

IOS

Android

Other