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I will we will provide customer support for your business
Pakistan
Top Quality Call Center and Virtual Assistant Agency at Fiverr
About this Gig
Your customers expect fast, helpful responses. Are they getting them?
Slow replies, unanswered chats, and unresolved technical issues push customers away often permanently. At Bizhub Technologies, we make sure that never happens to your business.
What we handle for you
- Live chat support on your website or platform
- Customer support via email and ticketing systems
- Inbound call handling professional and on-brand
- Basic and advanced technical support for your customers
- Complaint resolution, refund handling, and escalations
- Ticket management and organized reporting
- CRM updates and customer data logging
Who this is for
E-commerce stores, SaaS companies, service businesses, clinics, fitness studios, and any business that receives customer messages and needs someone reliable to handle them professionally.
Why Bizhub Technologies
We are not a generic answering service. Our agents are trained to represent your brand, resolve issues on the first contact, and keep your customers satisfied. We have handled support for businesses across the USA, UK, and Canada and we know what good customer experience looks like.
Social media platform:
•
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
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Freshdesk
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Zendesk
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ActiveCampaign
Knowledge base software:
Document 360
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Confluence
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Freshdesk
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Zoho
My Portfolio
FAQ
What platforms do you provide live chat support on?
We support all major platforms including Intercom, Zendesk, Freshdesk, Tidio, LiveChat, WhatsApp Business, and Facebook Messenger. If you use a different platform, just let us know.
What kind of technical support do you provide?
We handle tier-1 and tier-2 technical support — account issues, troubleshooting, order problems, basic software guidance, and anything your customers face that does not require backend developer access.
How fast will you respond to my customers?
Response times depend on your package. Standard targets under 2 hours and Premium targets under 30 minutes. We always aim to beat these targets.
Will your agents know my product or service?
Yes. We prepare a full knowledge base and custom response guidelines before going live. We learn your product, tone, and policies so agents respond as if they are part of your in-house team.
Can you handle multiple channels at the same time?
Absolutely. Our Standard and Premium packages cover live chat, email, and inbound calls simultaneously so no customer touchpoint goes unanswered.
Do you provide reports?
Yes. Every package includes performance reports covering ticket volume, response times, resolution rates, customer satisfaction, and escalation logs.

