Browse categories
Explore
Fiverr Pro
English
$
USD
I will handle shopify order status and tracking emails
Smart Digital Services: Grow Online Fast!
Hi! I'm Umair Hayat, a passionate and dedicated freelancer offering professional digital services to help your business grow and succeed online.
🔧 What I Offer:
Setting up Facebook, Instagram, and ...
About this Gig
I provide full customer support services for Shopify and e-commerce stores, including order inquiries, tracking updates, refunds, returns, and dispute handling.
I handle customer communication professionally to reduce disputes and improve resolution outcomes, always following your store policies and platform guidelines. My goal is to protect your business reputation and support smooth store operations.
I currently manage customer support for active online stores and am actively using multiple support platforms, ensuring fast adaptation and reliable service delivery..
Messaging platform:
•
Social media
•
Live chat
Language:
English
•
French
•
German
Work model:
Project-based
•
Monthly retainer
Industry:
E-Commerce
Purpose:
Business
My Portfolio
FAQ
Q: Do you provide full customer support for Shopify stores?
Yes, I provide full customer support, including order inquiries, tracking updates, refunds, and general customer communication.
Q: Do you have real store experience?
Yes, I currently handle customer support for an active e-commerce store (themodehub.com), managing daily customer emails and support requests.
Which platforms can you work with?
I currently work with Gorgias, Shopify Inbox, private business emails, Gmail, and Klaviyo. I am actively using these tools and can quickly adapt to other support systems if needed.
Q: Do you handle refunds and returns?
A: Yes, I can process and communicate refunds and returns according to your store policies and guidelines.
Q: Can you handle multiple stores?
Yes, I can manage customer support for one or multiple stores, depending on workload and package selection.
Q: Do you handle customer disputes?
Yes, I assist with customer dispute communication and handling, following your store policies and platform guidelines to support the best possible resolution.
