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I will be your hipaa compliant medical virtual assistant for admin support
Healthcare Virtual Assistant and Patient Help Desk Specialist
Hi, I’m a dedicated Healthcare Virtual Assistant and Patient Help Desk Specialist with hands-on experience supporting patients and providers in fast-paced healthcare environments.
I specialize in pati...
About this Gig
Are you losing hours a week to insurance calls, scheduling, and EHR updates instead of seeing patients?
I'm a HIPAA-compliant Medical Virtual Assistant with 4+ years supporting US clinics and healthcare practices remotely. I take insurance verification, scheduling, prior authorization, and EHR documentation off your plate so your front desk runs smoothly without the cost of another in-house hire.
WHAT'S INCLUDED:
- Insurance verification of benefits (eligibility & coverage)
- Prior authorization requests & follow-up
- Patient scheduling, confirmations & reminders
- Inbound/outbound patient calls, emails & texts
- EMR/EHR data entry & documentation
- Referral management & medical records handling
- Billing inquiries & payment posting support
- Patient intake coordination & account support
EHR/EMR SYSTEMS I WORK IN:
eClinicalWorks, Athenahealth, Kareo/Tebra, AdvancedMD, Practice Fusion, NextGen, DrChrono, and more. New system at your practice? I pick it up fast.
WHY CLINICS WORK WITH ME:
4+ years supporting US clinics & major insurance payers
100% HIPAA-compliant workflows
Clear, proactive communication you'll always know order status
Accurate, detail-oriented, low-revision work.
Purpose:
Business
My Portfolio
FAQ
How do you protect patient data and ensure HIPAA compliance?
Patient data security is my top priority. I follow strict HIPAA guidelines on every task — no patient information is stored, shared, or accessed beyond what is required to complete your work. I use secure, encrypted and HIPAA compliant communication channels.
Which EMR and EHR systems are you familiar with?
I work with eClinicalWorks, Athenahealth, Tebra, AdvancedMD, CareCloud, NextGen, ModMed, DrChrono & more. Using a different system? No problem — I adapt to new platforms quickly.
Can you provide ongoing monthly support for my practice?
Absolutely! I provide ongoing weekly or monthly VA support. Send me a message and I'll put together a custom package for your practice. Long-term clients get priority response.
What is your turnaround time for tasks?
Most tasks like insurance verification, scheduling & EMR updates are done within 24 hours. For larger volumes, turnaround is discussed upfront. I keep communication clear so there are no surprises.
Do you have real experience working with US healthcare providers?
Yes — 4+ years supporting US clinics and private practices. Familiar with Aetna, BCBS, UHC & Cigna and standard US billing workflows. Every task follows US healthcare standards and HIPAA guidelines.
