I will troubleshoot sip call issues using pcap and sip logs
Advanced SIP and VoIP troubleshooting
About this Gig
Are you facing SIP call failures, audio issues, or registration problems and struggling to find the root cause?
I provide professional SIP call flow troubleshooting using PCAP (Wireshark) and SIP logs, helping businesses, VoIP teams, and service providers resolve complex call issues quickly and accurately.
With 6+ years of hands-on experience in VoIP and telecom environments, I have worked on provider-side SIP trunk integrations and troubleshooting involving SBCs, carriers, and PBX systems.
What I can help you with
- SIP call failures (403, 404, 488, 503, etc.)
- One-way audio / no audio
- Call drops and call setup issues
- SIP registration failures
- PCAP (Wireshark) analysis
- SIP trunk troubleshooting
- SBC logs (Oracle, Ribbon, Mera)
- PBX exposure (Asterisk, FreePBX, 3CX)
What you will receive
- Clear identification of the issue
- Easy-to-understand explanation
- Actionable fix or recommendation
- 100% manual, professional analysis
NOTE: Please message me before placing an order so I can understand your setup and recommend the right package.
Provider:
Genesys Cloud CX
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Cisco
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3CX
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Asterisk
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FreePBX
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Twilio
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Other
FAQ
Do you fix the issue or only analyze it?
I identify the root cause and provide clear fix recommendations. If configuration changes are needed, I guide you step-by-step or assist where possible.
Do you need server or PBX access?
Not always. SIP logs or PCAP files are usually sufficient.
Which platforms do you support?
Twilio, Cisco, Asterisk, FreePBX, 3CX, Genesys Cloud CX, and custom SBC/carrier environments.
Is the analysis manual or automated?
All troubleshooting is 100% manual, no automated tools.
Can you handle urgent issues?
Yes. Contact me before ordering for urgent delivery.

