I will do process improvement by optimizing workflow

Are your workflows held together by habit rather than documented systems? Do tasks slip through because there's no clear process? I fix that.

Im a Technical Operations professional (MSc Computer Science, UK) specializing in identifying process gaps, building structured systems, and ensuring operations run consistentlywithout constant hand-holding.

What I bring to your team:

• Proactive Problem Solving: Caught 15+ work orders closed without mandatory compliance docs, mitigating major legal risks before they escalated.
• System Building: Built a complete contractor directory from scratch by mining historical records, eliminating the team's dependency on individual memory.
• Visibility & Dashboards: Created centralized Monday.com dashboards tracking contractor workloads, costs, and deadlines.
• Standardization: Drafted clear SOPs, checklists, and workflow guides so teams execute flawlessly without constant supervision.
• Data Management: Advanced Excel operations (PivotTables, XLOOKUP, SUMIFS) for clean reporting.

I work fully remote, communicate proactively, and own outcomes. Lets talk and build something built to last.