I will virtual assistant ecommerce support

Tatianna W

United States

I speak English

Virtual Assistant E commerce Support

Hi, I’m Tatianna, a reliable and detail-oriented Virtual Assistant with over 5 years of experience supporting growing businesses through high quality customer service and administrative assistance. I ...
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About this Gig

Running an online store is time-consuming customer messages, orders, refunds, and inquiries never stop. I help e-commerce business owners stay responsive and organized while delivering excellent customer service.

I bring 5+ years of experience handling high-volume customer support via email, live chat, and CRM systems.

My E-commerce VA Services Include:

  • Email & live chat customer support
  • Order status inquiries
  • Refunds, returns & exchanges
  • Customer account updates
  • CRM & ticket management
  • Accurate data entry & reporting

I help improve response times, reduce customer frustration, and protect your brands reputation.


Basic Store Support Starter

$100

  • Email support
  • Order inquiries
  • CRM updates
  • Up to 5 hours

Standard Store Growth Support

$200

  • Email & live chat support
  • Refunds & order issues
  • CRM & ticket handling
  • Up to 10 hours

Premium Full Store Support

$350

  • Email, chat & limited phone support
  • High-volume ticket handling
  • Escalation management
  • Reports & feedback summaries
  • Up to 20 hours
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virtual assistant ecommerce support
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virtual assistant ecommerce support

Messaging platform:

Email

•

SMS

•

Social media

•

Live chat

Language:

English

Work model:

Project-based

•

Weekly assistance

•

Monthly retainer

Industry:

E-Commerce

•

Retail & wholesale

•

Telecommunications

Purpose:

Business

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