I will customer retention and engagement strategy development

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taylor_thomp
T
taylor_thomp
Taylor T
customer retention and engagement strategy development
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customer retention and engagement strategy development

About this gig

If clients are dropping off, disengaging, or not completing your program, the issue usually isn't motivation, its structure.


I will review your client experience, onboarding, communication flow, and engagement touchpoints to identify exactly where breakdowns are happening and how to fix them.

You will receive:

  • A breakdown of retention gaps
  • Communication improvements
  • Engagement strategy recommendations
  • Simple action steps to increase client follow-through

  • Digital platform

    • Facebook group

  • Industry

    • Health & wellness

  • Community presence

    • Other

Get to know Taylor T

Taylor T

Efficient Solutions for Learning, Wellness, and Beyond!

  • FromUnited States
  • Member sinceApr 2024
  • Avg. response time1 hour

  • Languages

    English
I help coaches, wellness programs, and service-based businesses improve client retention, engagement, and program structure through behavior-driven systems, clear communication flows, and curriculum design. With 5+ years of experience supporting 300+ clients and maintaining a 99% retention rate in a high-touch coaching environment, I specialize in turning overwhelmed systems into structured, sustainable client experiences. Whether you need better client engagement, structured support, or training materials that make sense for your team or clients, I can help you strengthen your program.

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