I will provide customer service, customer support for shopify website

5.0
5.0

Pakistan

I speak French, German, English, Urdu

731 orders completed

Gig Summary

Ecommerce enthusiast

Hello! I’m a skilled website designer and developer with expertise across Shopify, WordPress, Squarespace, Webflow, Magento and Wix. Whether you need a stunning eCommerce store, a print-on-demand site...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Are you looking for a skilled and professional customer service expert? Nearly 70% of people would spend more money on a dropshipping website offering excellent customer support. Happy customers lead to more money, growth, and sustainability.


why customer service is important for your Dropshipping Store?


  • Understanding your customers' needs and wants
  • Treating your customers respectfully
  • Acting on promises made to your customer Handling complaints and returns gracefully
  • Exceeding customer expectations

My Services include:


Email Support

Live Chat Support

Social Media account customer support (Facebook, Instagram)

Managing returns/refunds as per your business policy

Issuing refunds as per policy

Tracking Orders

Handling customers queries or complaints, offering appropriate solutions

Order Fulfillment


Why hire me?


  • Friendly and Professional communication skills
  • Guaranteed customer satisfaction
  • Two years of experience
  • Delivers on time


Feel free to reach out with your shopify customer service requirements before placing order so we can discuss details and i can make a custom offer for you according to your needs.

Thanks

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

French

German

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Tribe

Zoho

My Portfolio

Reviews

46 reviews for this Gig
5.0

(46)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • A

    abigail3478

    US

    United States

    5

    Excellent customer support service! Communication was professional, responses were timely, and customer inquiries were handled efficiently. Highly reliable and easy to work with. I look forward to working together again.

    $50

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
  • B

    belorangelmen

    AU

    Australia

    5

    Outstanding experience working with this seller. They handled customer inquiries professionally, maintained excellent communication, and ensured our customers received prompt support

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    croisentoi

    FR

    France

    Ongoing collaboration
    5

    We are very satisfied with Rana’s work within our customer support team. She is organized, reliable, and attentive to detail, which gives us full confidence in the daily management of our customer requests. She adapts well to our needs, follows guidelines carefully, and shows a strong sense of responsibility. It...

    $1,000-$2,500

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    croisentoi

    FR

    France

    Ongoing collaboration
    5

    Very good work! Very professional

    $1,000-$2,500

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    croisentoi

    FR

    France

    Ongoing collaboration
    5

    Excellent work! Very professional, responsive, and efficient. Customer support was handled with great seriousness and attention to detail. The responses are clear, well-written, and all tasks were completed perfectly. I am completely satisfied with the collaboration and highly recommend it. Thank you again!

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

46 reviews for this Gig
5.0

(46)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • A

    abigail3478

    US

    United States

    5

    Excellent customer support service! Communication was professional, responses were timely, and customer inquiries were handled efficiently. Highly reliable and easy to work with. I look forward to working together again.

    $50

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
  • B

    belorangelmen

    AU

    Australia

    5

    Outstanding experience working with this seller. They handled customer inquiries professionally, maintained excellent communication, and ensured our customers received prompt support

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    croisentoi

    FR

    France

    Ongoing collaboration
    5

    We are very satisfied with Rana’s work within our customer support team. She is organized, reliable, and attentive to detail, which gives us full confidence in the daily management of our customer requests. She adapts well to our needs, follows guidelines carefully, and shows a strong sense of responsibility. It...

    $1,000-$2,500

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    croisentoi

    FR

    France

    Ongoing collaboration
    5

    Very good work! Very professional

    $1,000-$2,500

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    croisentoi

    FR

    France

    Ongoing collaboration
    5

    Excellent work! Very professional, responsive, and efficient. Customer support was handled with great seriousness and attention to detail. The responses are clear, well-written, and all tasks were completed perfectly. I am completely satisfied with the collaboration and highly recommend it. Thank you again!

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No