I will be your expert customer support agent for full time customer service

4.2
4.2

Pakistan

I speak Urdu, English

1,100 orders completed

Gig Summary

Believer of Quality Services

I’m Kamal with 9 years of business development experience in the E-commerce, Energy, and Tech industries. With hands-on experience and large projects end-to-end delivery, I have a team of professional...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

Hi


Are you in search of a reliable partner to enhance your business operations with top-notch customer support? Are you looking for quality call center service, dedicated customer support agent, virtual assistant, or customer success manager? Look no further! You've found the perfect solution.


By trusting your operations with me, you will get the following advantages

  1.  24/7 dedicated customer support
  2. Strategic guidance and expert advice for CRM solutions like Zendesk, SAAS, robot operations, IPTV, and technical support areas.
  3. Exceptional customer care services from dedicated support agents for Email, Live Chat Support (1 Minute SLA), Social Media handling, and Inbound/Outbound calls for your business.
  4. Order fulfillment, label creation, inventory management, chargebacks, refunds, disputes

 

Service Platforms:

  1. E-commerce stores (Shopify, Amazon, Etsy, eBay & Wocommerece, etc)
  2. Customized CRM, ERP, SaaS platforms (xtream Ui, Xui, Xui one) IPTV, Robot Operations, Courier Delivery


Experience with Top Tools

  1. Zendesk
  2. Gorgias
  3. Tidio
  4. Freshdesk
  5. Kustomer
  6. ReAmaze
  7. Opsgenie
  8. HelpDesk
  9. Kustomer
  10. Dropified
  11. DSER
  12. Honestfulfilment


Let's be partner for top-notch services. Please contact before order

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Clients I’ve worked with
Aquamarise

Aquamarise

I'm providing mainly the Email customer support services and social media support Services to this client and this is my recurring client

Jan 2025

My Portfolio

Reviews

5 reviews for this Gig
4.2

(4)
(0)
(1)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.7
  • Quality of delivery
    4
  • Value of delivery
    4
Sort By
Most relevant
  • A
    image-docs

    aunatural

    US

    United States

    Ongoing collaboration
    5

    Perfect job as always

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • F

    first_blood

    PL

    Poland

    Ongoing collaboration
    5

    Great support

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • J

    jmayor22

    ES

    Spain

    2.7

    The work did not meet our expectations. To be fair, Kamal is very professional and polite, and I am sure he does deliver in "normal" tasks related to customer service. However, we did ask him (and his team) to contact influencers through Tiktok shop's platform, which may not be a task they are used...

    $50-$100

    Price

    2 days

    Duration

    T
    image-docs

    Seller's Response

    Helpful?
    Yes
    No
  • M

    mtosar11

    US

    United States

    Ongoing collaboration
    5

    Amazing work!

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • N

    nikkixadams

    NL

    Netherlands

    Ongoing collaboration
    5

    very fast work done. and did a very good job. Also good communication, responds immediately. I recommend Kamal and we will ask him more often for jobs

    $50

    Price

    4 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
Reviews

5 reviews for this Gig
4.2

(4)
(0)
(1)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.7
  • Quality of delivery
    4
  • Value of delivery
    4
Sort By
Most relevant
  • A
    image-docs

    aunatural

    US

    United States

    Ongoing collaboration
    5

    Perfect job as always

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • F

    first_blood

    PL

    Poland

    Ongoing collaboration
    5

    Great support

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • J

    jmayor22

    ES

    Spain

    2.7

    The work did not meet our expectations. To be fair, Kamal is very professional and polite, and I am sure he does deliver in "normal" tasks related to customer service. However, we did ask him (and his team) to contact influencers through Tiktok shop's platform, which may not be a task they are used...

    $50-$100

    Price

    2 days

    Duration

    T
    image-docs

    Seller's Response

    Helpful?
    Yes
    No
  • M

    mtosar11

    US

    United States

    Ongoing collaboration
    5

    Amazing work!

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • N

    nikkixadams

    NL

    Netherlands

    Ongoing collaboration
    5

    very fast work done. and did a very good job. Also good communication, responds immediately. I recommend Kamal and we will ask him more often for jobs

    $50

    Price

    4 days

    Duration

    Worksample image
    Helpful?
    Yes
    No