I will be your full time customer service representative as customer support agent

5.0
5.0

Pakistan

I speak Urdu, English

1,000 orders completed

Believer of Quality Services

I’m Kamal with 9 years of business development experience in the E-commerce, Energy, and Tech industries. With hands-on experience and large projects end-to-end delivery, I have a team of professional...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

What people loved about this freelancer

About this Gig

Hi,


Are you looking for a customer service representative, customer support agent, call center services, virtual assistant, appointment setter, or customer success manager? then your search is over!


Services Types being offered:

1: Operations Support for SAAS products, IPTV support, Robot operations, Courier Delivery, Utilities, Healthcare companies)

 

2: Amazon & Shopify customer service for Email Support / Live chat (1 min SLA)/Inbound/Outbound Calling/Social Media handling, Order fulfillment, Refunds, Chargeback, Disputes, Tracking, Subscription Management


You will get the following by entrusting your operations with me.

1: Top Notch Customer Service and Quality

2: Dedicated agent working on your tasks

3: Multiple Agents for increasing support if required


Service Platform

1: Shopify stores

2: Amazon Stores

3: Etsy

4: Ebay

5: Wocommerce

6: SAAS


What Tools do we use to provide support?

1:Zendesk

2:Gorgias

3:Kustomer

4:Meta Business Suite

5:Tidio

6:Freshdesk

7:Re-Amaze

8:Opsgenie

9:HelpDesk

10:Dialpad

11: Linear

11:Dropshipping (Dropified, DSER, Honestfulfilment)


Let's discuss your project and with our service take your company's customer support to the next level

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

Dutch

English

Swedish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Clients I’ve worked with
Aquamarise

Aquamarise

I'm providing mainly the Email customer support services and social media support Services to this client and this is my recurring client

Jan 2025

My Portfolio

Reviews

333 reviews for this Gig
5.0

(330)
(1)
(2)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J
    image-docs

    jcprofessionbiz

    Repeat Client

    SG

    Singapore

    5

    All good! Will come back!

    $1,000-$1,500

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • O

    ouscarboro

    Repeat Client

    EE

    Estonia

    5

    Everything works fine with them! :)

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • O

    ouscarboro

    Repeat Client

    EE

    Estonia

    5

    everything good

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • J

    jy_contact

    Repeat Client

    US

    United States

    5

    Kamal is a very approachable and articulate customer service representative. It has been a pleasure working with him.

    $400-$600

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • K
    image-docs

    kevin_rosa

    Repeat Client

    US

    United States

    5

    Efficient 👌

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

333 reviews for this Gig
5.0

(330)
(1)
(2)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J
    image-docs

    jcprofessionbiz

    Repeat Client

    SG

    Singapore

    5

    All good! Will come back!

    $1,000-$1,500

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • O

    ouscarboro

    Repeat Client

    EE

    Estonia

    5

    Everything works fine with them! :)

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • O

    ouscarboro

    Repeat Client

    EE

    Estonia

    5

    everything good

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • J

    jy_contact

    Repeat Client

    US

    United States

    5

    Kamal is a very approachable and articulate customer service representative. It has been a pleasure working with him.

    $400-$600

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • K
    image-docs

    kevin_rosa

    Repeat Client

    US

    United States

    5

    Efficient 👌

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No