Browse categories
Explore
Fiverr Pro
English
$
USD
I will be your customer support VA for email and live chat
Customer Service Email Support Specialist
Customer Service Email Support Specialist helping businesses deliver fast, clear, and empathetic support that builds loyalty. I handle high-volume inboxes, resolve issues efficiently, and maintain a c...
About this Gig
Need a reliable customer support specialist for your business? Im here to help.
I provide professional customer service through email support and live chat support to help businesses improve customer satisfaction and maintain excellent communication with customers.
I can assist with:
- Customer inquiries
- Email handling
- Live chat support
- Order tracking
- Refund and complaint handling
- Shopify customer support
- Ticket management
- Inbox organization
- Customer follow-ups
I focus on delivering fast responses, clear communication, problem-solving, and a professional customer experience that keeps your customers happy and loyal.
Platforms & Tools:
- Shopify
- Zendesk
- Freshdesk
- Gmail
- HubSpot
Why work with me?
Professional communication
Fast response time
Friendly and empathetic support
Reliable and detail-oriented
Customer satisfaction focused
Whether you run an ecommerce store, startup, or online business, I can help manage your customer support professionally
Please message me before placing your order so we can discuss your business needs.
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Document 360
•
Freshdesk
My Portfolio
FAQ
What customer support services do you provide?
I provide email support, live chat support, order tracking, customer inquiry handling, complaint resolution, refund assistance, and general customer care services.
Do you offer ecommerce customer support?
Yes. I specialize in ecommerce customer support for Shopify and online stores, including order updates, refunds, and customer inquiries.
Are you available for long-term work?
Yes, I am available for both short-term and long-term customer support projects.
How quickly do you respond to customers?
I focus on fast and professional response times to ensure customers receive timely support and a positive experience.
Do you handle difficult or angry customers?
Yes. I professionally handle complaints and difficult situations using calm communication and problem-solving skills.
Can you work in different time zones?
Yes, I can adapt to different business hours and time zones depending on your requirements.
Do I need to contact you before ordering?
Yes, please send me a message before placing your order so we can discuss your business needs and expectations properly.
