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$
USD
I will write source based saas help center articles for your users
Japan Market Research and Localization Specialist
I am a native Japanese professional based in Japan, specializing in Japan market research, competitor analysis, company research, and localization. I help international businesses understand Japan thr...
About this Gig
Need clear help articles for your SaaS users? I turn your approved English product documentation into task-focused guides.
Each package includes:
- 3, 5 or 8 articles for one SaaS version and audience
- Clear prerequisites, numbered steps and documented limits
- A source map and separate open-questions list
- A PDF pack and editable TXT files
Up to 450 words and 12 steps per article. Source limits: 5,000 / 10,000 / 16,000 words. We agree the tasks before work starts.
This is AI-assisted writing with source verification and a separate QA review. I do not invent features or product policies. Please message me before ordering so I can check source completeness.
Not included: live app testing, screenshots, help-center publishing, API/integration guides, policy writing or translation. No promise of fewer tickets or better rankings.
One in-scope revision round; Premium includes two. Seller factual errors are corrected without using your revision allowance. The sample is a fictional demonstration, not client work.
Document type:
User & training manuals
•
Documentation
Industry:
Software
Language:
English
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
Who is this for?
SaaS support or product teams with approved English product documentation and defined user tasks. I create articles from that material, not discover product behavior from scratch.
What will I receive?
A PDF, editable TXT articles, source map, open-questions list and README. Basic has 3 articles, Standard 5 and Premium 8; each up to 450 words and 12 numbered steps.
What source material do you need?
An English TXT pack with approved roles, plan limits, exact actions and outcomes for one product version. Source caps: 5,000 / 10,000 / 16,000 words. Remove personal data and credentials.
What if the documentation is incomplete?
Message me before ordering. I check critical facts before recommending a package. We can select documented tasks or discuss a suitable scope. I will not invent missing behavior. An active order with a blocking gap may need clarification and an agreed deadline change.
Will you test or publish the articles?
No. Live app testing, screenshots and help-center uploading are excluded. Your team verifies current product accuracy before publication.
What does a revision cover?
Wording, clarity or structure corrections within the agreed articles and source version. Basic and Standard include one consolidated round; Premium includes two. New tasks, versions or expanded sources need separate agreement. Seller factual defects do not consume revisions.
Do you use AI?
Yes. AI assists writing and organization; claims are checked against your sources and a separate reviewer checks the English output. Do not order if your policy prohibits AI-assisted work.
Do you guarantee fewer support tickets?
No. I deliver source-grounded articles. Support volume, search rankings and self-service outcomes are not guaranteed.
Is the sample client work?
No. FlowBoard is fictional and the sample uses synthetic product specifications. It demonstrates structure and source mapping, not a paid engagement, live-tested app or business result.
