I will build zendesk automations, triggers, macros and sla workflows
Zendesk Expert, API Integration, AI Automation, Help Desk Consultant
About this Gig
Are repetitive tasks slowing down your support team? I can help you automate your Zendesk workspace with efficient workflows that reduce manual work and improve response times.
With 9+ years of experience in Zendesk administration and automation, I design scalable workflows tailored to your business processes.
I can help with:
- Triggers & Automations
- Macros
- SLA Policies
- Ticket Routing
- Business Rules
- Views & Queues
- Escalation Workflows
- Status Automation
- Workflow Optimization
Whether you're starting from scratch or improving an existing setup, I'll build reliable automations that help your team work faster and more efficiently.
Not sure which package fits your needs? Send me a message before ordering, and I'll recommend the best solution for your business.
Software:
Zendesk
Industry:
E-Commerce
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Manufacturing & storage
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Video services
My Portfolio
FAQ
Can you optimize my existing workflows?
Yes. I can review your current setup, identify issues, and improve your automations without disrupting daily operations.
Can you reduce manual ticket handling?
Yes. I design workflows that automate repetitive tasks such as routing, assignments, tagging, notifications, and SLA management.
Will you test everything?
Absolutely. Every workflow is tested before delivery to ensure it works as expected.
Do you document the workflows?
Yes. Documentation is included with Premium packages and available as an add-on for other packages.

