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Fiverr Pro
English
$
USD
I will sort out your desktops and laptops
About this Gig
Is your desktop or laptop running slowly, showing errors or simply not working as it should? I provide friendly, professional remote IT support through The IT Workshop.
I can help with:
Slow computers and performance problems
Software errors and crashes
Windows and macOS troubleshooting
Software installation and setup
Virus and malware checks
Email, printer and peripheral setup
System updates and optimisation
General desktop and laptop support
Choose from one, two or three hours of remote assistance depending on the level of support you need. Each order covers one computer unless otherwise agreed.
Support is delivered remotely using secure screen-sharing software. You remain in control of your computer throughout the session.
Please contact me before ordering with a brief description of the problem. This allows me to confirm that remote support is suitable and recommend the correct package.
Important: Please back up important files before the session. Hardware repairs, replacement parts, paid software, password bypassing and account-security circumvention are not included. Some hardware-related faults may require an in-person repair.
Device:
Desktop/Laptop
Operating system:
Windows
FAQ
Should I contact you before placing an order?
Yes, please message me with a description of the problem before ordering. I will confirm whether it can be handled remotely and recommend the most suitable package.
How does the remote support session work?
We will use trusted screen-sharing software agreed upon before the session. You will remain at your computer and can end the connection at any time.
Which operating systems do you support?
I can assist with most Windows and macOS software, setup and performance issues. Please contact me first with your operating system and problem.
Can you repair hardware problems remotely?
I can diagnose many suspected hardware problems, but physical repairs and replacement parts are not included. I will advise you if an in-person repair is required.
Is my personal information kept private?
Yes. I will only access what is necessary to complete the agreed work. Please close private files and applications before the remote session begins.
Do I need to back up my files?
Yes. Please back up all important files before the session. Although reasonable care will be taken, data loss can never be completely ruled out during troubleshooting.
How many computers are included?
Each order covers one desktop or laptop. If you require support for multiple devices, please message me first so I can provide an appropriate custom offer.
