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English
$
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Looks Like This Service Is On Hold
I will be your professional chat support agent and customer service
Ecuador
I speak Spanish, English
AI powered design, Human powered soul
I design fast, beautiful digital products using AI + human touch. Planners, eBooks, templates, coloring books, and wall art—100% original and functional. Want it editable or ready to use? You choose. ...
About this Gig
Looking for a professional Chat Support Agent who understands E-commerce? Youre in the right place!
In the fast-paced world of online business, every second counts. I am Therry, a Customer Service Expert and Digital Marketer dedicated to helping your brand grow through empathetic, fast, and high-quality support. I don't just answer messages; I provide solutions that turn visitors into loyal customers.
Why choose my services?
- Multilingual Support: Fluent in English, Spanish, French, and German (powered by advanced AI for perfect accuracy).
- E-commerce Specialist: Experienced in platforms like Shopify, Amazon, and Etsy.
- Fast & Empathetic: I handle inquiries with a human touch to ensure 100% customer satisfaction.
- Pro Tools: Skilled in Zendesk, Freshdesk, Intercom, and Shopify Inbox.
- Technical Bonus: Basic image editing (Canva) and Data Entry included in premium plans.
What I can do for you:
- Live Chat Support (Non-technical).
- Social Media Management & Replies.
- Order Management & Tracking.
- Email Support & Complaint Resolution.
My Goal: To free up your time so you can focus on scaling your business while I take care of your customers with the excellence they deserve.
PLEASE CONTACT ME BE
Social media platform:
•
•
Other
Service type:
Non-technical support
Language:
English
•
French
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German
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
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Intercom
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Other
FAQ
Do you have experience with specific support software?
Yes! I am familiar with the industry's top tools, including Zendesk, Freshdesk, Intercom, and Shopify Inbox. If you use a different platform, I am a fast learner and can adapt to your workflow in no time.
Can you handle support in languages other than English?
Absolutely. I offer professional support in Spanish, French, and German. I use advanced tools to ensure every response is grammatically correct and culturally appropriate.
How do you handle angry or difficult customers?
I use an empathetic approach. I listen to their concerns, apologize for any inconvenience, and focus on providing a fast solution to turn a negative experience into a positive one for your brand.
Will you need training on my specific products?
I usually need a brief "cheat sheet" or FAQ list about your business. Once I have the basics, I can handle most inquiries independently. For complex issues, I will always consult you first.
Do you work on weekends or holidays?
My standard availability is Monday to Friday (UTC Daytime). However, I am open to discussing custom schedules for weekends if your business needs extra coverage.
