I will automate tms shipment updates delay alerts customer notifications and exceptions
About this Gig
Dear Buyer,
Your customers dont care about your TMS. They care about one thing: Where is my shipment?
Right now, your team is drowning in WISMO emails, manual status updates, and surprise delays that blow up in your inbox. Every missed update = lost trust, more support tickets, and thinner margins.
I fix that with a simple system: automated shipment updates, delay alerts, and exception notifications inside your CRM.
What you get:
- Customers autonotified at every key milestone (Booked InTransit Delivered)
- Instant alerts when a shipment is delayed, held, or has a customs issue
- Internal tasks created automatically so ops never miss an exception
- Full communication log per shipment (no more who told the customer what?)
No fluff. No generic CRM setup. Just a visibility system that cuts Where is my freight? messages and makes your operation look proactive, even when lanes break.
If you're a freight forwarder, 3PL, or broker tired of manual updates and angry emails, this is your fix.
Order now and lets turn your CRM into a real logistics control tower.
Software:
Zoho
