I will build ai customer support bot automated troubleshooting workflows ai chatbot


About this gig
Are repetitive customer problems consuming your support team's time?
I will build an AI customer support bot with automated troubleshooting and agentic AI workflows designed around your real business processes.
SERVICES INCLUDE:
- AI customer support chatbot
- Automated troubleshooting bot
- AI support & helpdesk agent
- Agentic AI workflows
- Customer service automation
- Step-by-step diagnostic flows
- FAQ & RAG knowledge base
- n8n & Make.com automation
- OpenAI, Claude & Gemini integration
- API & webhook integration
- CRM & database integration
- Customer conversation memory
- Ticket & incident automation
- Human agent escalation
- WhatsApp, Telegram & website chatbot
- Custom business workflows
Your AI support agent can identify customer intent, retrieve approved information, guide users through troubleshooting steps, collect results, automate supported actions, and escalate unresolved cases to your team.
Ideal for SaaS, ecommerce, IT support, agencies, service businesses, software companies, and support teams.
Message me with your support process and troubleshooting workflows before ordering.
Get to know Thomas
AI Agent Developer n8n, CrewAI, Telegram Bots Workflow Automation
- FromSpain
- Member sinceSep 2026
- Avg. response time1 hour
Languages
English, Spanish, French, German, Italian
FAQ
What is an automated troubleshooting bot?
It is a support system that guides customers through predefined diagnostic steps, records their responses, determines the appropriate next step and either resolves the supported issue or escalates it.
Can the bot use my existing troubleshooting procedures?
Yes. Your existing approved support procedures can form the basis of the automated troubleshooting workflows.
Can you build an AI customer support agent?
Yes. I can combine AI conversation handling with knowledge retrieval, business rules, APIs and structured support workflows.
Can you use RAG?
Yes. RAG can allow the support agent to retrieve relevant information from an approved knowledge base before responding.
Can you integrate n8n?
Yes. n8n can handle workflow orchestration, APIs, notifications, CRM actions, database operations and other supported business processes. Current Fiverr AI-support services frequently combine n8n with RAG and customer-support agents.
Can unresolved customers be sent to humans?
Yes. The system can include human escalation with relevant conversation or troubleshooting context. Human handoff is also a common feature in current customer-support-agent offerings.
Can you integrate WhatsApp or Telegram?
Yes. Depending on the required APIs and architecture, the support system can be connected to WhatsApp, Telegram, websites or other supported channels.
Can it remember where the customer is in troubleshooting?
Yes. Persistent session or conversation state can be implemented when required.

