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I will implement a one off cost helpdesk app in sharepoint
Modern Workplace Architect, Microsoft 365 and Cloud Solutions
Modern Workplace consultant specialising in Microsoft 365, Intune, SharePoint, enterprise intranet design, data migrations, and Power Platform solutions using Power Apps and Power Automate. Built on o...
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About this Gig
This gig expedites the creation of a fully functional helpdesk platform within your Sharepoint Infrastructure, as a single accessable app, or integrating it into your existing Intranet Infrastructure.
This is a one-off-cost implementation for an unlimited number of users, no recurring costs post implementation. Administrative training is provided as part of this gig offering
Utilising the Ivero framework, the helpdesk app provides a centralised and fully configurable Helpdesk function able to provide not only IT category ticket loggings, but also Operation(s) and / or other departmental logging facility.
- Create an unlimited number of different request templates (IT request, Purchase request, HR request etc.)
- Can be integrated with many systems via Power Automate (i.e. Dynamics 365,Salesforce,Slack, Power Bi etc)
- Access management (three levels of users: Employees, Administrators and Technicians)
- Tech support satisfaction survey
- Reporting functionality, export to CSV/Excel
- SharePoint-hosted - all data is stored securely on the customer's SharePoint
Happy to showcase a demo to showcase the platform functionality is available for free prior to purchase
Expertise:
Cloud Administration
•
Automation
•
Other
Cloud provider:
Other
