I will build a whatsapp ai chatbot for booking and customer support


About this gig
Need a WhatsApp AI chatbot that can answer customers, capture leads, support bookings, or connect to your business systems?
I will integrate GPT or Claude into your WhatsApp workflow using secure backend APIs and webhook automation.
I can build:
AI FAQ and customer support flows
Lead capture and qualification
Booking or quote-request workflows
Intent detection and structured data extraction
Human handoff and escalation
API or database integration
Logging, error handling, and deployment support
I built GigSwift, a production AI marketplace with WhatsApp automation, Azure OpenAI, AI search, booking, worker matching, and payment workflows.
Basic: one focused AI FAQ or lead-capture integration.
Standard: smart assistant with intent detection, booking or leads, API integration, and handoff.
Premium: complete workflow with database integration, logging, deployment support, source code, and documentation.
You need your own WhatsApp Business/API account and AI usage costs are not included. Please message me before ordering so I can confirm your provider, workflow, integrations, and hosting needs.
Get to know Tinashe M
Principal Software Engineer
- FromSouth Africa
- Member sinceJul 2026
Languages
English
Other AI Development Services I Offer
FAQ
Do I need my own WhatsApp Business account?
Yes. You need your own WhatsApp Business/API account or provider. I can guide you on the technical requirements, but I cannot guarantee Meta approval or provide an account on your behalf.
Which AI models can you integrate?
I can integrate GPT through OpenAI or Azure OpenAI, and Claude where appropriate. The best option depends on your workflow, data, budget, and existing cloud setup.
Can you connect the bot to my website, CRM, or database?
Yes. Standard can include one basic API integration. Premium is intended for deeper API or database integration. Please message me first so I can review the system and available API documentation.
Can the chatbot hand over to a human?
Yes. I can add a handoff or escalation flow so customers can be routed to a person when the bot cannot help, confidence is low, or the request requires human approval.
Are hosting, WhatsApp, and AI usage costs included?
No. Third-party costs such as WhatsApp messaging, AI tokens, hosting, domains, and external services are paid by the buyer. I will explain the expected services before work begins.
What do you need from me before starting?
I need your business flow, WhatsApp provider details, sample customer questions, desired answers or actions, integration/API documentation, branding, and hosting preference. Message me before ordering to confirm scope.

