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I will be your customer support specialist, virtual assistant, and CRM manager

T
tivkaajoseph
T
tivkaajoseph
Tivkaa J

About this gig

Looking for a dependable professional to help your business run more smoothly? With 3+ years of experience in Customer Support, Administrative Operations, CRM Management, Lead Generation, Appointment Setting, Technical Support, Email Marketing, and Workflow Automation, I help businesses improve customer satisfaction, streamline processes, and increase productivity while allowing business owners to focus on growth; whether it's managing customer inquiries, setting up and maintaining CRMs like HubSpot, GoHighLevel, Zendesk, Freshdesk, and Intercom, handling administrative tasks, generating qualified leads, coordinating appointments, managing inboxes and calendars, documenting SOPs, optimizing workflows with Zapier and Make, or supporting teams with tools such as ClickUp, Asana, Trello, Monday.com, Slack, Microsoft Teams, Apollo.io, Lemlist, Lusha, Wiza, and Lead411, I bring a customer-first mindset, strong communication skills, attention to detail, reliability, and a proactive approach to every project, helping businesses deliver exceptional customer experiences, improve operational efficiency, and achieve sustainable growth.

Get to know Tivkaa J

Tivkaa J
  • FromNigeria
  • Member sinceMar 2024
  • Avg. response time1 hour
  • Languages

    English
I have experience in graphic design, CRM management Tool, project management Tool, customer support, and lead generation. my ability to balance creativity with organization and communication makes me adaptable, collaborative, and results-oriented, which is perfect for team settings. I seem to excel in roles that require both creative problem-solving and strategic execution, always staying focused on the bigger picture while delivering the details.