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I will be your customer support specialist, virtual assistant, and CRM manager


About this gig
Looking for a dependable professional to help your business run more smoothly? With 3+ years of experience in Customer Support, Administrative Operations, CRM Management, Lead Generation, Appointment Setting, Technical Support, Email Marketing, and Workflow Automation, I help businesses improve customer satisfaction, streamline processes, and increase productivity while allowing business owners to focus on growth; whether it's managing customer inquiries, setting up and maintaining CRMs like HubSpot, GoHighLevel, Zendesk, Freshdesk, and Intercom, handling administrative tasks, generating qualified leads, coordinating appointments, managing inboxes and calendars, documenting SOPs, optimizing workflows with Zapier and Make, or supporting teams with tools such as ClickUp, Asana, Trello, Monday.com, Slack, Microsoft Teams, Apollo.io, Lemlist, Lusha, Wiza, and Lead411, I bring a customer-first mindset, strong communication skills, attention to detail, reliability, and a proactive approach to every project, helping businesses deliver exceptional customer experiences, improve operational efficiency, and achieve sustainable growth.
Get to know Tivkaa J
- FromNigeria
- Member sinceMar 2024
- Avg. response time1 hour
Languages
English
FAQ
What types of businesses do you work with?
I work with startups, small businesses, agencies, SaaS companies, consultants, coaches, real estate firms, and e-commerce businesses. My services are flexible and can be tailored to meet your specific operational and customer support needs.
What tools and platforms are you experienced with?
I have hands-on experience with HubSpot, GoHighLevel, Zendesk, Freshdesk, Intercom, ClickUp, Asana, Trello, Monday.com, Calendly, Slack, Microsoft Teams, Zapier, Make, Apollo.io, Lemlist, Lusha, Wiza, Lead411, and many other CRM, productivity, and automation tools.
Why should I hire you for my project?
I bring over 3 years of experience in operations, customer support, CRM management, lead generation, and workflow automation. My customer-first approach, attention to detail, strong communication skills, and commitment to delivering high-quality results ensure that your business receives reliable an

