I will build a customer support ai chatbot for your website


About this gig
Ever wondered what your customers are actually asking about? A chatbot doesn't just answer questions, it shows you what people really want to know about your business.
I build custom AI chatbots, coded from scratch. Every bot is trained on your business info, so it sounds like your brand.
What you get:
- Custom chat widget matched to your site's design
- Trained on your hours, services, pricing, FAQs
- Works with Claude, Gemini, OpenAI, or DeepSeek your choice
- Includes error handling and traffic limits
- Custom-built for your specific business, no copy-paste templates
- Full source code
Standard & Premium save conversations to a database, in Premium you can review what customers are asking and spot patterns in their questions.
Works with: custom-coded sites (HTML/CSS/JS, React, Vue, Next.js) hosted anywhere and wordpress site.
Not compatible with: platforms that block custom JavaScript. Sites with customer logins or member account integrations. Message me first if unsure about your setup.
Note: This chatbot handles general business inquiries. NOT designed for regulated industries requiring HIPAA, PCI-DSS
Get to know Noshin Tabassum
Web Developer
- FromBangladesh
- Member sinceMar 2026
Languages
Bengali, English
FAQ
How does an AI chatbot actually work?
When a user asks a question, the chatbot sends it to an AI model (like OpenAI or Gemini) along with the information I've trained it on about your business. The AI generates a natural, relevant reply based on what you provide such as hours, services, pricing, FAQs, or anything else.
Can I choose how the AI responds?
Yes, you can. You can decide if the chatbot is warm, friendly or strictly professional. You can instruct the AI chatbot to use emojis, to use a natural tone, address users with friendly informal terms like 'friend,' 'bestie,' 'buddy' etc to match your website's vibe.
Which AI model will you use?
Your choice: Claude, Gemini, OpenAI, or DeepSeek. They differ slightly in cost and response style. Tell me your priority (cheapest, fastest, most natural-sounding) and I'll recommend one.
Do you provide the AI API key?
I don't, you'll create your own account with an AI provider and generate a key. This keeps your usage and costs under your control. I'll guide you through setup; it takes just a few minutes.
Do you host the chatbot for me?
I'll deploy it for you, but the hosting account stays in your name so you have full ownership. Most providers have free tiers to start. Note that free hosting can have a short delay on the first message after a period of inactivity. I'll explain your options during setup.
Will my chat data be stored?
With Standard and Premium, yes, conversations are saved to a database under your hosting account, so you can review what customers are asking. Basic doesn't include persistent storage. For sensitive industries(medical, legal, financial), we can discuss additional privacy measures before you order.
What if my website is on WordPress/Shopify/Wix?
Message me your platform before ordering. I currently support custom-coded sites and any platform that allows embedding custom JavaScript. Integration steps vary, and I want to be sure I can deliver smoothly before we start.
Not sure if this is right for you? Have questions before ordering?
Feel free to message me if you are unsure about how this works or if it's compatible with your business model. I'd answer technical questions as well in case you just want to know more before deciding.
What about GDPR / data protection laws?
Your chatbot stores conversations in a database you control. If you serve customers in the EU, UK, California, or other regulated jurisdictions, you are responsible for compliance with local data protection laws (GDPR, UK-GDPR, CCPA, etc.)
Is this HIPAA-compliant for medical practices?
No, this chatbot is not HIPAA-certified and is not intended for storing Protected Health Information (PHI). It's suitable for general business information (hours, services, appointment inquiries), not for handling patient records, medical history, or diagnostic conversations.

