I will be your customer support inbox and ticket management setup
Virtual Administrative Assistant
About this Gig
Need your customer support inbox or helpdesk organized and running smoothly? I'll set up and manage your support workflows in Zendesk, Freshdesk, or Intercom, so every customer inquiry gets a timely, consistent response.
What's included:
Ticket creation, categorization, and routing
Knowledge base structure setup
Response templates and workflow configuration
Inbox labeling and priority filtering
Ongoing ticket management and reporting
Ideal for small businesses and remote teams that need a reliable support system without hiring a full-time agent. Message me to discuss your platform and ticket volume.
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Intercom
My Portfolio
FAQ
Can you work with my existing setup?
Yes. I can improve what you have or build from scratch
Do you handle live chat?
Please message me first to confirm your platform and volume
Will I get reporting?
Yes, with the Premium package
