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Fiverr Pro
English
$
USD
I will linkedin outreach, cold email, SMS, live chat, social media VA, ecommerce VA
I’m a Virtual Assistant with 5+ years of experience in,
1. Customer Support (Live Chat, Calls, Emails)
2. eCommerce store management
3. Social Media Support (Facebook, Instagram, TikTok, YouTube, Link...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Managing emails, chats, calls, and social messages takes timeand one late reply can lose a customer.
Thats why you dont just need an assistantyou need a reliable Virtual Assistant who understands customer service and your business goals.
Hi, Im Muhammad, your professional multi-channel customer support VA. With over 5 years of experience, Ill make sure your customers get fast, friendly, and accurate responses every time.
Heres what I offer:
24/7 customer support (live chat, calls, emails)
E-commerce store support for Shopify, Walmart, Amazon, eBay, WooCommerce, Etsy, Alipay (order fulfillment, returns, transactions)
Social media replies & comment management (Facebook, Instagram, TikTok, YouTube, LinkedIn)
FinTech VA support for secure handling of customer and financial transactions
Tools I use: Salesforce, Zendesk, Intercom, Gorgias, Jira, Slack, Freshdesk, dialers
Brands Ive supported: Talabat, Shopify, Amazon, Walmart, Foodpanda, Instagram, Bank of London
How it works:
- You share your goals and tools
- I set up workflows, scripts, and processes
- You relax while I handle customer support professionally
Lets work together to deliver customer service that builds loyalty and drives sale
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
Dutch
•
English
•
Spanish
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Purpose:
Business
FAQ
How do you ensure quick response times?
I actively monitor all channels during assigned hours, ensuring fast, friendly, and accurate replies to your customers.
Do you provide scripts or templates?
Absolutely. I can create professional message scripts for Email, SMS, and chat to match your brand voice and goals.
Can you work in my time zone?
Yes! I’m flexible and can adjust to your preferred time zone for real-time communication support.
What platforms do you support?
I support Email (Gmail, Outlook, CRM), SMS (Klaviyo, Twilio), Social Media (Facebook, Instagram, Twitter), and Live Chat tools (Zendesk, Intercom, Tidio, etc.).
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C ceochance
Repeat Client
United States
Very good communication and listens well. Will hire home again. Thank you!
Up to $50
Price
10 days
Duration
T 
Seller's Response
Helpful?J jesse_terry1
United States
Muhammad is outstanding in his work. His assistance boosted overall CSAT. Work Again! Thank you very much.
Up to $50
Price
1 day
Duration
Helpful?
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C ceochance
Repeat Client
United States
Very good communication and listens well. Will hire home again. Thank you!
Up to $50
Price
10 days
Duration
T Seller's Response
Helpful?J jesse_terry1
United States
Muhammad is outstanding in his work. His assistance boosted overall CSAT. Work Again! Thank you very much.
Up to $50
Price
1 day
Duration
Helpful?
