I will build an ai customer support chatbot for your business

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LeeYanbin

About this gig

24/7 CUSTOMER SUPPORT WITHOUT THE HEADCOUNTYour customers expect instant answers. An AI chatbot handles 80% of inquiries

automatically order status, FAQs, troubleshooting while seamlessly

escalating complex issues to your human team.


WHAT I BUILD:

  • Custom knowledge base from your existing support docs and FAQs
  • Intent recognition understands what customers actually need
  • Context-aware conversations remembers what was said before
  • Order/account lookup via your existing systems (API integration)
  • Smart escalation knows exactly when to hand off to a human
  • Multi-platform deployment: website widget, WhatsApp, Slack, Messenger
  • Analytics dashboard see what customers ask most


TECH STACK:

LangChain Rasa Botpress DeepSeek OpenAI Qwen

WhatsApp Business API Twilio Shopify API Stripe API


WHY ME?

  • Built support bots for e-commerce, SaaS, and hospitality
  • Focus on reducing support ticket volume (typical: 60-80% reduction)
  • Can integrate with Shopify, WooCommerce, custom APIs
  • English-first communication, China-based pricing

IMPORTANT: Chatbot development depends on your support volume and complexity.

Message me with details before ordering so I can quote accurately.

Get to know LeeYanbin

LeeYanbin

Turning AI into business results

5.0(14)
  • FromChina
  • Member sinceJan 2013
  • Avg. response time2 hours
  • Last delivery3 weeks
  • Languages

    English, Chinese
I build AI systems that actually work — not demos, real solutions. I specialize in enterprise AI deployment: API integration, RAG systems, AI chatbots, and intelligent document processing. What sets me apart: I work with OpenAI and Claude, plus DeepSeek and Qwen — giving you enterprise AI at a fraction of the cost. Services: AI API Integration RAG Systems AI Chatbots (incl. Shopify) Document AI ChatGPT Workflows Content Moderation Model Deployment (DeepSeek/Qwen) I build AI that fits your business. Let's work.