I will configure and optimize your manageengine tools

5.0
5.0

Sri Lanka

I speak Sinhala, English

6 orders completed

Experienced IT professional with 10+ years in IT Service Management (ITSM), application development, and data analytics. Skilled in implementing ITSM tools (Jira, SysAid, ManageEngine, ServiceNow) and...
About this Gig

Welcome to my gig!


I'm your ManageEngine ServiceDesk Plus, Endpoint Central & AD Manager expert. If your organization struggles with ITSM, endpoint management, or identity/access control I can help. With 5+ years of experience across ManageEngine tools and ITIL® best practices, I deliver automated, scalable, and cost-effective solutions that make IT run smarter.


Expertise


  • ServiceDesk: Incident, problem, change, asset, SLAs, automation
  • Endpoint Central: Device management, software deployment, remote troubleshooting
  • AD Manager: User lifecycle, bulk provisioning, access control, compliance
  • Patch Manager: Patch deployment, vulnerability fixes, security updates
  • Custom workflows, automation & reporting
  • Dashboards & KPIs for IT/business visibility
  • Integrations with AD, Microsoft 365 & third-party apps


What You Get


  • ️ Smooth setup & configuration
  • ️ Automated IT workflows
  • ️ Secure & compliant identity/endpoint management
  • ️ Clear reports & dashboards
  • ️ ITIL-aligned service management


Your trusted ManageEngine expert ready to optimize ServiceDesk Plus, Endpoint Central, AD Manager & Patch Manager for maximum efficiency.

Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • B

    bill_carter

    US

    United States

    5

    Trisha was patience and thorough with her work. She spent a great deal of time working thru the bugs with me virtually and then providing clear and detailed notes about the solution. She was concise in her work and explanations and very generous with her time in making sure I was content with the deliverables.

    $50-$100

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    analytics2025

    AU

    Australia

    5

    Trisha was extremely professional throughout the entire SDP configuration project. She not only delivered work well within the timeline but also prepared a detailed training material and thorough documentation. Her commitment to providing support whenever needed stands out. Overall, she met all our requirements...

    $100-$200

    Price

    13 days

    Duration

    Helpful?
    Yes
    No
  • F

    funaki

    BH

    Bahrain

    5

    Trisha is knowledgeable about ITSM and ManageEngine Service Desk. Highly recommend for ITIL/ITSM implementation and Audit.

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • B

    bill_carter

    US

    United States

    5

    Trisha was patience and thorough with her work. She spent a great deal of time working thru the bugs with me virtually and then providing clear and detailed notes about the solution. She was concise in her work and explanations and very generous with her time in making sure I was content with the deliverables.

    $50-$100

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    analytics2025

    AU

    Australia

    5

    Trisha was extremely professional throughout the entire SDP configuration project. She not only delivered work well within the timeline but also prepared a detailed training material and thorough documentation. Her commitment to providing support whenever needed stands out. Overall, she met all our requirements...

    $100-$200

    Price

    13 days

    Duration

    Helpful?
    Yes
    No
  • F

    funaki

    BH

    Bahrain

    5

    Trisha is knowledgeable about ITSM and ManageEngine Service Desk. Highly recommend for ITIL/ITSM implementation and Audit.

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No