I will provide game customer support
About this Gig
Hi! I'm a passionate gamer who loves helping players get the answers they need.
I will reply to your players' questions in clear, friendly and polite English, so your community feels heard and supported.
What I can help with:
- Answering player emails and messages
- Replying to questions on Discord and social media
- Explaining game rules, events and common issues
- Collecting bug reports and organizing them in a simple Google Sheet
- Keeping a calm, respectful tone, even with upset players
Why work with me:
- Fast and polite replies
- I follow your guidelines and tone of voice
- I'm new on Fiverr, so I put extra care into every order
How it works:
1. Send me your game info, rules and sample replies
2. Tell me which questions you want me to handle
3. I reply and send you a short update when done
Time zone: Vietnam (GMT+7). Message me before ordering so we can confirm your needs. Thank you!
Social media platform:
•
TikTok
•
Discord
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Other
Knowledge base software:
Document 360
FAQ
Which games can you support?
I can support any game as long as you send me the rules, common issues and sample replies. I know popular mobile and PC games well. Message me first to confirm.
What languages do you reply in?
I reply in clear, polite English. I can also reply in Vietnamese if your players speak Vietnamese.
What hours are you available?
I am in Vietnam (GMT+7). I reply to messages quickly during my working hours. Please tell me your preferred hours before ordering so we can agree on a schedule.
Do you offer phone support?
Not right now. I focus on email, Discord and chat replies so I can do a careful job. I may add more services later.
