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English
$
USD
I will provide remote IT support or microsoft 365 administration
About this Gig
I provide remote IT support designed for professionals, remote workers, and small businesses who need reliable technical help without the hassle.
With 6 years and counting of hands-on experience supporting various different Windows environments, Microsoft 365 tenants, and modern endpoint management, I focus on fast diagnosis, clear communication, and practical solutions that keep systems running smoothly.
Services include:
- Windows troubleshooting and performance optimization
- Microsoft 365 setup, configuration, and issue resolution (Exchange Online email, SharePoint, Intune, etc)
- Device setup and configuration
- Software installation and system cleanup
- Remote technical support sessions
- General IT consulting and best-practice guidance
Each package includes dedicated support time focused on resolving your issue efficiently and professionally.
Support sessions are scheduled typically Thursday-Saturday to ensure focused, high-quality service.
Revisions include minor follow-up adjustments related to the original issue; new issues or additional support time require a new booking.
Please contact me before ordering to confirm availability and discuss your needs.
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
What types of issues can you help with?
I provide remote IT support for Windows troubleshooting, software issues, performance optimization, Microsoft 365 tenant setup, device configuration, and general technical problems.
How does remote support work?
We will use Quick Assist, it is built into Windows 10/11 and allows me to connect. After the session ends, I no longer have access to your computer.
Should I contact you before placing an order?
Yes, please send a message first so we can confirm your issue, expectations, and scheduling.
When are you available?
Ideally, support sessions are scheduled Thursday–Saturday at anytime. I work Sun-Wed, so my availability is after 7:30pm EST those days. Please contact me before ordering to confirm availability and scheduling.
What happens if my issue takes longer than the package time?
If additional time is required, we can extend the session through an add-on or additional booking.
What counts as a revision?
A revision includes minor follow-up adjustments or clarification related to the original issue. New problems or extended troubleshooting require a new order.
What is NOT included?
Hardware repairs, physical installations, or issues requiring in-person service are not included. Some problems may require manufacturer or ISP support.
