I will provide professional ecomerce customer support and live chat
Customer Support Specialist
About this Gig
I will provide professional e-commerce customer support and chat assistance for your online business. I can help communicate with customers, answer questions, and provide support according to your products, FAQs, policies, and instructions.
My services include:
* Live chat customer support
* Customer inquiries and assistance
* Product questions
* Order status and inquiries
* Shipping and delivery questions
* Returns and refund inquiries
* Customer complaints and concerns
* Pre-sale and post-sale support
* Customer follow-ups
* FAQ-based assistance
* Product information
* Following company policies and SOPs
* Professional customer communication
I can support businesses using Shopify, Amazon, eBay, Walmart, and other e-commerce platforms, based on the tools and information provided by the client.
Why work with me?
* Friendly and professional communication
* Helpful responses
* Customer-focused approach
* Reliable support during agreed working hours
* Professional representation of your brand
Please provide your product details, FAQs, policies, and guidelines so I can handle customer inquiries according to your requirements.
Social media platform:
•
•
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TikTok
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YouTube
Service type:
Non-technical support
Language:
English
•
Korean
•
Urdu
Timezone:
24/7
Support software:
Liveagent
Knowledge base software:
Freshdesk
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Liveagent
FAQ
Can you handle live chat customer support?
Yes, I can handle live chat inquiries professionally and provide polite and helpful responses based on the information and guidelines you provide.
What information do you need from me to start?
I need your product information, FAQs, customer support policies, and any instructions or guidelines you want me to follow.

