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Fiverr Pro
English
$
USD
I will be your customer support expert
About this Gig
Are you looking for a reliable, professional customer support agent to handle your stores live chat, emails, and daily e-commerce operations? Look no further!
Providing exceptional customer service is the secret to retaining buyers, boosting store reviews, and scaling your e-commerce business. I am here to act as your dedicated virtual assistant, offering fast, accurate, and empathetic customer support across all your channels.
Whether you run a fast-growing Shopify store or need help managing your support inbox, I adapt quickly to your brand's voice and policies.
Social media platform:
•
•
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Telegram
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Gorgias
Knowledge base software:
Confluence
FAQ
Do you need training before you start working on my store?
I can get started quickly! If you have an existing workflow, FAQ document, or guidelines, I will review them right away. If you use a custom system, a brief 5–10 minute video or document explaining your store policies.
Which helpdesk tools and e-commerce platforms are you familiar with?
I am fully fluent in Shopify and WooCommerce for order management. For customer support ticketing and live chat, I routinely use Zendesk, Gorgias, Freshdesk, Tidio, and LiveChat. I adapt very quickly to any new software or CRM your business uses.
