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I will provide professional french customer service and support
About this Gig
Struggling to keep up with customer emails, messages, or social media replies? I'm here to help.
I provide reliable, professional customer support fluent in both French and English. With hands-on experience handling high volumes of client requests (Ipsos BVA, Humble Concept, Fin'Elle), I know how to respond quickly, solve problems, and keep your customers happy.
What I offer:
️ Email & chat support
️ Social media replies
️ Complaint handling & follow-up
️ Clear, professional communication
️ Fast turnaround & attention to detail
I'm organized, responsive, and comfortable with tools like Salesforce, Excel, and collaborative platforms. Whether you need help for a few days or ongoing monthly support, I'll make sure your customers always get a timely, courteous response.
Let's talk about your needs message me before ordering if you have questions!
Service type:
Technical support
Language:
English
•
French
Timezone:
UTC daytime
Support software:
Salesforce
Knowledge base software:
Document 360
FAQ
Do you provide support in both French and English
Yes, I'm fully fluent both can switch depending on your customers' needs
What tools do you work with?
I'm experienced with Salesforce, and I quickly adapt to new platforms like Zendesk or Freshdesk if needed.
How fast will you respond to my customers?
I aim to respond within a few hours, and I always confirm turnaround expectations before starting.
Can you handle a high volume of requests?
Yes , in previous roles I managed over 100 client interactions per day while maintaining quality.
