I will build an ai phone agent for automated appointment booking and call management


About this gig
Most service businesses miss calls during busy hours, evenings, and weekends. Those calls go to a competitor.
I build AI voice agents that pick up every call ask the right questions, check your service catalog, confirm technician availability, book the appointment, and send the customer a confirmation by SMS or email. The whole thing runs without anyone on your end doing anything.
I've already built this. It's a live SaaS product, not something I'm figuring out as I go. The stack is React, Node.js, Express, MongoDB, and WebSockets. Voice AI handles the conversation layer naturally customers don't feel like they're talking to a phone tree.
Works well for plumbing, HVAC, electrical, auto repair, cleaning services, dental clinics, IT support, salons basically any business that runs on booked appointments and loses money when a call goes unanswered.
You get full source code, documented and clean. I don't hand off a black box. Post-delivery support is included.
5+ years in MERN stack. This specific system is already in production.
Get to know Usama R
FullStack Developer
- FromPakistan
- Member sinceFeb 2026
- Avg. response time1 hour
Languages
English
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FAQ
How does the voice agent sound?
The voice agent sounds natural and professional. You can choose from multiple voice options (male/female, different accents). It's conversational and can handle interruptions.
What's the cost to run the voice agent?
Voice agent charges approximately $0.05-0.10 per minute of call. So a 3-minute call costs around $0.15-0.30. Much cheaper than hiring staff!
Can I customize what the AI says?
Absolutely! I'll train the AI with your specific services, pricing, and conversation flow. You can customize greetings, responses, and how it handles different scenarios.
Does this work with my existing phone number
Yes! We can integrate with your existing business number through phone system or forward calls to the AI agent.
What if the AI doesn't understand a customer?
The system is smart enough to ask clarifying questions. For complex issues, it can take a message and schedule a callback with your human team.

