I will be your customer support for live chat and email support

Pakistan

I speak Urdu, English

1 order completed

8 years of experience as CSR working globally with Walmart, Revolut etc

​With 8 years of experience working with global brands and a background in Financial Strategy (CA Stream), I focus on the only two metrics that matter: 🔹 Lowering CAC (Cost Per Acquisition) 🔹 Maximi...
About this Gig

Hi, Welcome!


Are you looking for a customer Support representative, customer support agent, call center services, virtual assistant, appointment setter, or customer success manager? then your search is over!


With 8+ Years of experience in Customer support working globally with ( Walmart , amazon, revolute, taptap send, Careem, foodpanda, talabat ) i am able to make a customer negative impression into a positive one. Working with the Giants, i truly knows how to handle a complex situation in a timely manner and how to resolve the customer issue effectively with customer satisfaction as it's my first priority.


Also i know how to maintain the professionalism in the chat without breaching any privacy of the client.


Services

Virtual assistant support for daily tasks

Client communication & chat handling

Ecommerce store assistance

Email handling, campaigns & outreach support

CRM updates, data entry & record management

Customer Support

Customer Care

Customer Service

Call center services

Cold Calling


What Tools do I use to provide support?

1:Zendesk

2:Gorgias

3:Kustomer

4:Meta Business Suite

5:Tidio

6:Freshdesk

7: Max

8: Toku

9:Sales force

Social media platform:

Facebook

Instagram

LinkedIn

TikTok

YouTube

Service type:

Technical support

Language:

English

Spanish

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk