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Fiverr Pro
English
$
USD
I will provide customer support, email support and live chat support
8 years of experience as CSR working globally with Walmart, Revolut etc
With 8 years of experience working with global brands and a background in Financial Strategy (CA Stream), I focus on the only two metrics that matter:
🔹 Lowering CAC (Cost Per Acquisition)
🔹 Maximi...
About this Gig
With 8+ years of experience as Customer Support, Email support and live chat Specialist working with global brands ( Walmart, Revolut, Creem, Foodpanda, Taptap Send, Amazon) and background in Financial Strategy (CA Stream), I am able to make customer negative impression into positive one with my strong communication skills.
Also i know how to maintain the professionalism in the chat without breaching any privacy of the client.
Services:
- We provide live chat support, email support, phone/call support, social media support
- E-Commerce Stores (Woo-commerce, Shopify, Amazon, eBay, Etsy)
- Live Chat support.
- Solving tickets.
- Handling Customers' Disputes.
- Email handling.
- Customer Service and support (Social Media, phone, call, Email and Live Chat)
- Inbound call support and customer service.
- Shopify customer services
- Sending emails to customers.
- Call Answering Service
- Responding to emails, live chats and calls
Languages:
English, German, French, Dutch, Chinese, Spanish.
What Tools do I use to provide support?
1:Zendesk
2:Gorgias
3:Kustomer
4:Meta Business Suite
5:Tidio
6:Freshdesk
7: Max
8: Toku
9:Sales force
FYI: Accepting Long-Term/ Permanent Jobs!
Please inbox me before ordering
FAQ
Are you able to work in any time zone?
Yes why not, that my ability to work 24/7 for our client
Are you be able for a permanent job?
Yes , if my skills aligned with the opportunity i will definitely take that opportunity
