I will answer your tenanted properties calls
About this Gig
I will create professional UK property maintenance reports and repair logs for landlords, agents, and councils.
I will be your virtual assistant for UK property tasks, including tenant communication, repairs, and admin support.
I will draft tenant letters, council notices, and official documents for landlords, letting agents, and housing support.
I will manage UK council communication and support homelessness-related casework with accurate updates and documents.
I will handle property tasks via Domus and other portals, including tenant updates, repair logging, and file uploads.
I have managed the support of Manchester rental properties to the local council and private tenants.
Social media platform:
•
•
Other
Service type:
Non-technical support
Language:
English
•
Urdu
Timezone:
24/7
Support software:
Liveagent
•
Other
Knowledge base software:
Document 360
•
Liveagent
•
Other
My Portfolio
FAQ
Can you communicate directly with tenants on my behalf?
Yes, I can professionally handle both email and phone communication with tenants, using your preferred tone and process. I can follow a provided script or use my own experience to manage queries, complaints, and updates smoothly.
Are you familiar with UK property laws and tenant notice formats?
Absolutely. I’ve worked with UK-based landlords and agents for over 6 years and understand proper formatting for rent reminders, inspection notices, and general tenant letters. I ensure all communication is clear, respectful, and in line with UK tenancy standards.
Do you use Domus or other property management systems?
Yes, I have hands-on experience using Domus, as well as other CRMs and portals. I can log maintenance requests, update tenant records, upload documents, and track repair statuses accurately.
What hours are you available, and can you adjust to my time zone?
I currently work UK business hours (8:30 AM to 6:00 PM UK time) and can adjust based on your needs. I’m responsive and can work independently while keeping you updated regularly.
Can I train you on my specific workflow or tools?
Of course! I’m happy to learn your preferred tools, templates, and workflow. I believe in working as a part of your extended team and delivering results that match your internal standards.

