I will audit your saas UX and deliver a prioritised fix roadmap


About this gig
Your signup numbers are fine. Your activation numbers aren't. Somewhere in between, people are getting stuck and nobody on the team agrees on where.
I've spent 15 years on B2B and enterprise products: SaaS platforms, dashboards, insurance and booking systems, admin consoles. A UX audit is how I find the leak.
WHAT YOU GET
Every issue found, on an annotated screenshot
Severity (Critical/High/Medium/Low) and effort (S/M/L) scored on each
A Now / Next / Later roadmap, so you know what to fix first
Findings written as tickets your engineers can pick up on Monday
The annotated Figma file, yours to keep
WHAT I DON'T DO
No code. No "make it more modern". No 24-hour audits a real one takes days.
HOW IT WORKS
1. Send your URL and the one number you want to move
2. I walk your product as a new user, then as your worst edge case
3. You get the report, the roadmap and the Figma file
4. One revision round to push back on any finding
Not sure which package? Message me your product first. If an audit isn't what you need, I'll say so
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Mohan R
B2B SaaS, B2C and Enterprise UIUX Specialist
- FromSri Lanka
- Member sinceSep 2026
- Avg. response time1 hour
Languages
English, Japanese
My Portfolio
FAQ
Can you audit a product that isn't launched yet?
Yes — a staging link or a Figma prototype works. I'll tell you in the first message which will give you a better result.
Do you need our analytics?
No, but it sharpens the priority order. If you can share activation or drop-off rates, the roadmap gets sequenced by revenue impact rather than by severity alone.
What if we disagree with a finding?
Good. Every finding names the principle and the evidence behind it, so it's arguable. Send it back in the revision round.
Can you do the redesign afterwards?
Yes — the audit is built to be the brief for it, and I'll credit the audit fee against a design project started within 30 days.
Is this just a heuristic evaluation?
Heuristics are the floor. The value is prioritisation against your product's actual goal, which is a judgement call, not a checklist.
Do you sign an NDA?
Yes, send it before you order.

