I will provide excellent live chat, call and email support
Software Support, Client Retention and Customer Success Professional
About this Gig
Looking for a customer support professional that delivers real results?
With 10+ years of experience in customer service, I specialize in providing high-quality Phone, Chat, Email, and Social Media Support for businesses that value customer satisfaction.
I have successfully resolved 500,000+ customer queries across various industries, with strong expertise in Software & IT Support. My focus is on delivering fast, empathetic, and solution-driven service that strengthens customer loyalty and enhances brand reputation.
My Expertise Includes:
- Phone Support
- Live Chat Support
- Email Support
- Social Media Customer Service
- Technical & Software Support
- Ticket Management
- Escalation Resolution
- Team Supervision & KPI Management
In addition to frontline support, I bring 2+ years of leadership experience, managing teams, improving workflows, and helping agents consistently exceed goals and KPIs.
Why Choose Me?
- 10+ years proven experience
- 500K+ resolved customer interactions
- IT & software support expertise
- Team leadership background
- KPI-focused performance
- Professional, reliable, and customer-first approach
Lets help your business deliver exceptional customer experiences. Thank you.
Service type:
Technical support
Language:
English
Timezone:
UTC nighttime
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Other

