I will provide excellent live chat, call and email support

Pakistan

I speak Urdu, English

4 orders completed

Software Support, Client Retention and Customer Success Professional

Hi there Welcome to my profile. I am an IT Support & Customer Services professional with over a decade of experience providing my services and leading teams. I have resolved over 500K customer quer...
About this Gig

Looking for a customer support professional that delivers real results?


With 10+ years of experience in customer service, I specialize in providing high-quality Phone, Chat, Email, and Social Media Support for businesses that value customer satisfaction.


I have successfully resolved 500,000+ customer queries across various industries, with strong expertise in Software & IT Support. My focus is on delivering fast, empathetic, and solution-driven service that strengthens customer loyalty and enhances brand reputation.


My Expertise Includes:

  • Phone Support
  • Live Chat Support
  • Email Support
  • Social Media Customer Service
  • Technical & Software Support
  • Ticket Management
  • Escalation Resolution
  • Team Supervision & KPI Management


In addition to frontline support, I bring 2+ years of leadership experience, managing teams, improving workflows, and helping agents consistently exceed goals and KPIs.


Why Choose Me?

  • 10+ years proven experience
  • 500K+ resolved customer interactions
  • IT & software support expertise
  • Team leadership background
  • KPI-focused performance
  • Professional, reliable, and customer-first approach


Lets help your business deliver exceptional customer experiences. Thank you.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Technical support

Language:

English

Timezone:

UTC nighttime

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Other