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Fiverr Pro
English
$
USD
I will provide multilingual customer support in de, en, es
Customer Support and Communication Expert in German and English
I am a native German speaker with experience in customer and technical support. I help businesses manage customer inquiries, resolve issues efficiently, and deliver clear, professional communication i...
About this Gig
Are you overwhelmed with customer messages or slow response times?
I help businesses handle customer support efficiently and professionally so you can focus on growing your business.
With 3+ years of experience in customer support and B2B communication, I provide fast, friendly, and reliable support across multiple channels.
What I can do for you:
Email support (Zendesk, Freshdesk, etc.)
Live chat support
Social media replies
Handling customer inquiries & complaints
Technical support assistance
Languages:
German (native)
English (fluent)
Spanish (fluent)
Russian (conversational)
Tools Ive worked with:
Zendesk
Freshdesk
Jira
CRM systems
Slack
What you can expect:
Fast response times
Professional communication
Happy and satisfied customers
Reliable long-term support
Whether you need short-term help or ongoing support Ive got you covered.
Send me a message and lets get started!
Service type:
Technical support
Language:
English
•
German
•
Spanish
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Salesforce
Knowledge base software:
Confluence
•
Freshdesk
•
Tribe
My Portfolio
FAQ
Are you available for long term work?
Yes! I am open to both short-term and long-term collaborations. I especially enjoy ongoing collaborations to provide consistent and reliable support.
What languages do you support?
I support German, English, and Spanish
Which support channels do you handle?
I manage: -email support -live chat -social media I can adapt to your exisiting systems and workflows.
Can you handle technical support requests?
Yes! I have experience handling technical issues including API-related questions and troubleshooting.
Do you have experience with support tools?
Yes, I have experience with: -Zendesk -Freshdesk -Jira -CRM systems -Slack I can quickly adapt to new tools and systems, if required.
