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English
$
USD
I will audit your business process and deliver an action plan
Business Analyst, Process Consultant, CRM Development, BPMN, Diagnostics
Business Analyst & Process Consultant, 5 years across Fintech, E-commerce, and Logistics. I work two ways: as an end-to-end BA on dev projects (requirements, CRM/product architecture, BPMN, launch sup...
About this Gig
Is your business losing time, money, or leads but you're not sure exactly where or why?
I'm a Business Analyst with 5 years of experience across Fintech, E-commerce, Logistics, and Marketplaces. I find the gaps in a process, funnel, or system and turn them into a clear, actionable solution you can use right away.
I work with whatever you already have a CRM, a custom system, or a process running on Google Sheets. You don't need an in-house dev team to get a working result: where the fix is a process/structure change, I design and set it up myself; where it needs custom development, I hand over precise requirements your team can build from.
What I've done for others:
- Led a CRM migration from requirements to production with zero downtime
- Contributed to an AI-assistant system that raised automated resolution from ~10% to ~40%
- Designed cross-border logistics processes now handling ~20% of company order volume
Send me a message with a short description of your problem before ordering, so I can confirm the right package for your case.
FAQ
Do I need a development team to work with you?
No. If the fix is at the process or structure level, I design and set it up myself. Development is only needed for more complex, custom system changes.
What will I actually receive?
A written report with findings, plus — depending on the package — either recommendations, or a ready-to-use process solution.
Can we talk before I order?
Yes, message me with a short description of your problem so I can confirm the right package.
