I will be your bilingual virtual assistant for customer support
Virtual Assistant Technical and Customer Support Specialist
About this Gig
Bilingual Virtual Assistant & Customer Support Fast, Reliable, Detail-Oriented
Hi, I'm Valeria a native bilingual (English/Spanish) Virtual Assistant and U.S. citizen based in Costa Rica. I help businesses and entrepreneurs stay organized and focused on what matters by taking care of the day-to-day tasks that eat up your time.
What I can help you with:
- Email management and inbox organization
- Customer support (chat, email, ticket handling)
- Calendar and appointment scheduling
- Data entry and spreadsheet organization
- Drafting professional correspondence
- General administrative support
Why work with me:
- Native bilingual clear, professional communication in English and Spanish
- Microsoft 365 certified (Excel, Word, PowerPoint)
- Real hands-on experience managing institutional email systems and platforms
- Fast response time and reliable delivery
- Detail-oriented I treat every task like it's my own business
I'm currently building my Fiverr portfolio, so I bring full attention and care to every single order. Let's talk about what you need send me a message and I'll get back to you quickly!
Purpose:
Business
Work model:
Project-based
•
Daily
•
Weekly assistance
FAQ
Do you work with clients in different time zones?
Yes! I'm flexible with scheduling and can adjust to work within your business hours, no matter your time zone.
What tools do you use for communication and task management?
I'm comfortable with email, Microsoft 365 (Outlook, Excel, Word), and can quickly adapt to whatever tools your business already uses (Slack, Trello, Google Workspace, etc.).
Can you help with ongoing, recurring tasks, not just one-time projects?
Absolutely. My Standard and Premium packages are designed for recurring weekly support, and we can also set up a custom arrangement if you need something different.
Is English your native language?
Yes, I'm a native bilingual speaker (English/Spanish) and a U.S. citizen, so you'll get clear, professional communication with no language barrier.
What if I need something that's not listed in your packages?
No problem — send me a message before ordering and we'll figure out a custom solution that fits what you need.

