I will write your chargeback responses for amazon and other platforms

You got a chargeback or dispute notice and the deadline is running. Often you can submit your evidence only once, and the person reviewing it may spend just a few minutes on your case. What helps is the right proof, first and easy to read.

You send me the notice and whatever you have on the order. I send you back:

1. The response, written for the reason on your notice, short and with the facts in order

2. The list of proof to attach, strongest first, with a label for each file

3. A note on what's missing or weak, so you can fix it before you submit

You submit it yourself, so I never need your password. Please don't send me passwords or full card numbers.

I work only from your original records and I never change them. If the customer is right and fighting would cost you more than accepting, I'll tell you. Before ordering, send me the notice and your deadline, so I can confirm I can deliver in time.

In 5 years of ecommerce support on Amazon I handled several chargebacks. Most went our way, some didn't: the bank or the platform decides. What I can promise is a case the reviewer understands at a glance.

This is customer care work, not legal advice or legal representation.