I will setup shopify klaviyo winback repeat purchase automation for ecommerce brand dtc


About this gig
Customers already bought from your store. Why aren't they coming back?! When past buyers become inactive, repeat purchase opportunities can disappear without a timely winback strategy.
What I can help with:
- Shopify + Klaviyo winback automation
- Segment inactive and previous customers
- Build purchase based triggers
- Create repeat purchase flows
- Set timing, filters, and flow conditions
- Re-engage customers based on behavior
- Connect Shopify activity to your retention flow
- Test triggers and automation logic
Who Is This Gig For?
- This is for DTCs and ecommerce brands dealing with:
- Customers who buy once and never return
- Growing inactive customer segments
- Missing or weak winback automation
- Missed repeat-purchase opportunities
- Existing retention flows that need improvement
- Inactive customer segments
The setup focuses on 3 key areas: customer segmentation, purchase behavior, and automation timing. Instead of treating every customer the same, the flow can use purchase history and activity to determine who should enter a winback sequence and when.
Shopify and Klaviyo should work together to identify your audience, trigger messages, and guide previous customers toward another purchase.
Get to know Valnese.G
Shopify Klaviyo Expert, Tracking, Email Automation, Retention and Winback Pro
- FromItaly
- Member sinceSep 2026
- Avg. response time1 hour
Languages
Italian, English, German, Spanish, French
My Portfolio
FAQ
What is a Klaviyo winback flow?
A winback flow automatically targets previous customers who have become inactive and sends timely messages designed to re-engage them based on their customer activity.
2. Can you segment customers based on their purchase history?
Yes. Customer segments can be structured around purchase history, inactivity, engagement, and other relevant Shopify/Klaviyo customer behavior.
Can you build a repeat-purchase automation?
Yes. The flow can be structured around when customers purchased, when they become inactive, and the timing appropriate for your products and buying cycle.
Can you fix my existing Klaviyo winback flow?
Yes. Existing flows can be reviewed for triggers, filters, timing, segmentation, conditions, and other automation issues.
Do I need Shopify and Klaviyo already connected?
For this Gig, an existing Shopify + Klaviyo connection is preferred because the automation relies on customer and purchase data. If you're unsure whether your setup is working correctly, explain the issue before ordering.
Can you match my existing brand guidelines?
Yes. Send me your brand kit, logo, fonts, and any existing email examples, and I'll design around them in Figma before touching Klaviyo.
What's included in a campaign calendar?
A scheduled plan of campaign sends (promos, product launches, seasonal moments) mapped to your goals, with send-day and segment recommendations.
