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$
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I will fix your wordpress critical error, white screen or plugin conflict fast
Kwan
About this gig
Your WordPress site is down after an update - showing a critical error, a white screen, or a plugin conflict. I find the real cause and fix it, usually within 24 hours.
WHY ME
I have 4+ years of hands-on QA and web testing experience. I do not deactivate plugins at random until the site loads again. I reproduce the fault, isolate the real cause, fix it, then retest.
WHAT YOU GET
- Root cause explained in plain English
- Backup taken before any change
- The fix applied on your site, not a list for you to try
- The affected page plus your key pages retested after the fix
- Desktop and mobile checked
- Before-and-after proof and a short written report
- Prevention tips so it does not happen again
BASIC: one defined plugin or theme issue; affected page and homepage tested.
STANDARD: up to three related issues; up to five key pages tested on desktop and mobile.
PREMIUM: Standard plus a compatibility review of up to ten active plugins and your theme, with 7 days of follow-up on the same issue.
Not included: hosting failures, malware, database corruption, redesign, new features and speed optimization. Message me first and I will tell you honestly whether I can help.
Respect third-party rights
Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.
Get to know Kwan
Kwan
Shopify Store Designer and Website QA Tester
- FromVietnam
- Member sinceSep 2026
- Avg. response time1 hour
Languages
English, Vietnamese
Hi, I’m Kwan, a web developer and QA tester. I help businesses improve Shopify storefronts and test websites before launch. For Shopify projects, I focus on clear layouts, product pages, and mobile usability. For QA projects, I check functionality, responsive design, and user flows, then deliver actionable bug reports with steps to reproduce. Send me your website URL and goals, and I’ll recommend a clear scope before we start.
My Portfolio
FAQ
What problems does this gig cover?
Critical errors, white screens, and plugin or theme conflicts related to WordPress updates. Please message me if the cause is unclear.
Do you need access to my website?
Yes. I may need temporary WordPress admin and, for a site that will not load, temporary hosting or SFTP access. Please provide access through the order requirements.
Will you make a backup?
I will create a backup or restore point before making changes when your access and hosting setup allow it. If this is not possible, I will tell you before changing the site.
Will you test the entire website?
I will test the affected page and the key pages specified in your package. Standard includes up to five key pages on desktop and mobile.
What counts as a revision?
A revision covers a problem with the same agreed fix. A new or unrelated issue requires a separate quote.
Do you fix malware or hosting failures?
Those are outside this gig. Please message me first so I can assess whether a separate specialist is needed.
How fast can you start?
Usually within a few hours. For a site that is completely down, message me before ordering and I will confirm my earliest start time.
What if the cause is outside this gig?
I will tell you straight away with a short explanation, and you can decide whether to cancel or scope it separately. I will not leave you waiting while the clock runs.
What if the site cannot be fixed?
If the cause is a hosting failure, database corruption or malware, I will tell you honestly and point you to the right specialist. You will not be charged for work I cannot complete.
Will my site lose content or settings?
No. I take a backup or restore point before changing anything, whenever your access and hosting setup allow it. If a backup is not possible, I will tell you before making any change.
