I will provide shopify ecommerce customer support and zendesk help

Philippines

I speak Tagalog, English

eCommerce Customer Service Manager

I help Shopify and eCommerce brands deliver fast, reliable, and well-organized customer support across email, live chat, and phone. I'm Patrick Argao, a Shopify and eCommerce Customer Service Manager...
About this Gig

I will help your Shopify or ecommerce business deliver fast, reliable customer support through email, live chat, and Zendesk ticket handling.


I bring 26 years of customer service and operations experience, including 11 years leading Shopify and DTC customer support teams. I understand the issues that create the most pressure for ecommerce brands, including WISMO, shipping concerns, billing questions, refunds, cancellations, order issues, and growing support volume.


This gig is ideal for brands that need dependable support, better queue management, and smoother day-to-day customer service operations.


What I can help with:

Email support


Live chat support


Zendesk support


Shopify customer service


Shipping and tracking issues


Refunds and cancellations


Billing and order concerns


Queue and ticket management


My goal is to help you create a faster, clearer, and more consistent customer experience.

Please message me before ordering so I can understand your tools, support needs, and expected coverage.

Social media platform:

Facebook

Instagram

TikTok

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

Zendesk

Liveagent

Intercom

Knowledge base software:

Freshdesk

Liveagent

My Portfolio