I will provide shopify ecommerce customer support and zendesk help
About this Gig
I will help your Shopify or ecommerce business deliver fast, reliable customer support through email, live chat, and Zendesk ticket handling.
I bring 26 years of customer service and operations experience, including 11 years leading Shopify and DTC customer support teams. I understand the issues that create the most pressure for ecommerce brands, including WISMO, shipping concerns, billing questions, refunds, cancellations, order issues, and growing support volume.
This gig is ideal for brands that need dependable support, better queue management, and smoother day-to-day customer service operations.
What I can help with:
Email support
Live chat support
Zendesk support
Shopify customer service
Shipping and tracking issues
Refunds and cancellations
Billing and order concerns
Queue and ticket management
My goal is to help you create a faster, clearer, and more consistent customer experience.
Please message me before ordering so I can understand your tools, support needs, and expected coverage.
Social media platform:
•
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TikTok
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
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Zendesk
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Liveagent
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Intercom
Knowledge base software:
Freshdesk
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Liveagent
My Portfolio
FAQ
How much is your hourly rate?
It depends on the type of service you need. For Email Support, it's $5/hour. For Chat and/or Email Support, it's $6/hour. For Email, Chat, and Phone Support, it's $10/hr.
