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I will provide customer support for ecommerce and online business
Customer Support VA for Ecommerce and CRM
Hi! 😊
I’m a Customer Support Virtual Assistant with experience in ecommerce and online businesses. I manage customer inquiries across email, live chat, WhatsApp and social media, keeping communicati...
About this Gig
Hi!
Do you need reliable customer support for your ecommerce or online business?
I help businesses manage customer inquiries and daily operations with clear, fast and professional communication.
What I can do for you:
Customer support (email, live chat, WhatsApp)
Pre and post-sale inquiries
Order tracking and follow-ups
Handling complaints and requests
Administrative and back office tasks
Internal and client communication
I have experience with Shopify and Mercado Libre, handling high volumes of messages in fast-paced environments.
I stay organized, calm and solution-focused, even when dealing with demanding customers.
Lets work together
Social media platform:
•
•
Other
Service type:
Non-technical support
Language:
English
•
Spanish
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
•
Other
Knowledge base software:
Document 360
•
Other
FAQ
What type of tasks do you support?
I provide customer support via email, live chat and WhatsApp, including order tracking, follow-ups, and handling customer inquiries and complaints.
Do you offer graphic design or social media services?
I can support simple graphic content and basic social media tasks if needed, but my main focus is customer support and admin assistance.
Do you work with personal requests or non business tasks?
I focus on business-related tasks and professional projects to ensure quality and organized support
Can I request custom hours or ongoing support?
Yes, I’m open to custom packages and long-term collaboration based on your needs.
Do you offer urgent or same day delivery?
Yes, depending on availability. Please contact me before placing the order for urgent requests.
What information do you need before starting?
Clear instructions, access to the necessary tools, and details about your workflow and customer support process.
Reviews
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
T thelittleengine
United States
Victoria is the best. Very creative, attentive, and really has a great attitude- lovely to work with. Sets high expectations for herself and definitely wants to do right. She’s very smart too. I would highly recommend!
Up to $50
Price
5 days
Duration
Helpful?M marcg586
Repeat Client
United States
Excelente servicio y atención al cliente.
Up to $50
Price
5 days
Duration
Helpful?M marcg586
Repeat Client
United States
Quality work, very good assistance and professionalism.
Up to $50
Price
2 days
Duration
Helpful?
Reviews
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
T thelittleengine
United States
Victoria is the best. Very creative, attentive, and really has a great attitude- lovely to work with. Sets high expectations for herself and definitely wants to do right. She’s very smart too. I would highly recommend!
Up to $50
Price
5 days
Duration
Helpful?M marcg586
Repeat Client
United States
Excelente servicio y atención al cliente.
Up to $50
Price
5 days
Duration
Helpful?M marcg586
Repeat Client
United States
Quality work, very good assistance and professionalism.
Up to $50
Price
2 days
Duration
Helpful?
