I will review your app or website and report usability issues

Is your app or website confusing users without you realizing it?

I'll put myself in your users' shoes and find every friction point, confusing flow, and usability issue before your real customers do.

What I bring to this: I'm a Customer Support Specialist at a SaaS company where I test new features before they ship and evaluate how the customer experience lands. I think in flows, not just isolated clicks I look for the moments where users get stuck, confused, or give up.

What you'll get:

• A structured written report of all usability issues found
• Annotated screenshots showing exactly what's wrong and why
• Clear, actionable suggestions for each issue
• An honest assessment from a real user's perspective

I test for:

• Confusing or broken user flows
• Unclear UI copy and labels
• Missing safeguards and error messages
• Edge cases and unexpected states
• Overall experience and first impressions

To get started, please send me:

• Access to your app or website (test account if needed)
• The main user flows you want tested
• Any specific areas of concern

Questions? Message me before ordering - happy to help.